Kim,

Hi Kim:

Dear Jim,

We just wanted to drop you a note to let you know that the D2121 table delivery went well today; the table looks amazing! ...Just like it did in the pictures! The size is perfect for our home, and the finish is in almost perfect shape. My wife and I are very pleased; we feel very lucky to own such a lovely table. Thank you for everything. We hope to work with you all again sometime soon, and will certainly recommend you to our friends.

Kim,

Hi Kim & Jim,

Dear Kim,

Hi Jim,

The beautiful sideboard has arrived. I am so pleased with it and all of my dealings with you. Everything has been handled very smoothly with no setbacks or disappointments.

Thank you again.
Martha W. - Virginia

Dear Kim,

John and I are thrilled with the Kittinger furniture that arrived today! When the movers left, we walked around admiring each piece and smiling at each other. Our home is the place we have always wanted it to be. Without your help, and the education that you provided us, we wouldn't have made good decisions. We are so grateful for the time that you gave us when we were placing the order. Thanks to you, everything is perfect for the spaces and the pieces are even more beautiful than we imagined! Carl’s work is beyond our expectations! He is truly a master, and we feel fortunate that he was willing to undertake our project. The only problem is that now we walk into other rooms and we know what they could be. So, we are Kittinger collectors now.

Sincere regards,
John and Pam O. - Arizona

Kim,

I received my shelf yesterday and it is just as beautiful as I expected it would be! Thank you again for holding my hand throughout the purchase process. I would heartily recommend Elmwood to any Kittinger furniture lover!

Thanks again,
Ann W. - Georgia

Kim and Jim,

Just a note to let you know my chairs were delivered this morning. I couldn't be happier! It certainly was worth the wait. They look beautiful in our home and I hope will stay in our family for a long, long time. Thank you for all of your help. I share your love of the Kittinger product. What a wonderful thing you do to keep its memory alive. My best to you both.

Most sincerely,
Polly K. - Kansas

The firescreen has arrived and right on time for my husbands' birthday. We just have to say how beautiful it is in person. Please Thank Carl for his fine craftmanship. It's really everything we hoped it would be. Again, thanks for working with us so we could add this fine piece to our home.

Dear Doctor Jim and Kim,

The magnificent Kittinger Bench arrived last night, ahead of time. You were correct, the men carefully unwrapped the bench and carried it into our home and placed it in the hallway. The bench is beautifully refinished like an wonderful antique and the upholstery is perfect. I am Lucky!! Thank you so very much for all of your help. You are my first internet transaction at this level. What a wonderful experience for your first time customers, and you both are the Ultimate Professionals. I just would like to see your homes!

Most sincerely,
Sherry B. - Wisconsin

Kind Folks,

A quick and sincere note of thanks for your helping my husband complete our collection of Biggs Furniture!
We started this adventure 40 years ago with my parents wedding gift of a bedroom set from Biggs.
The pie crust table has eluded us from the beginning. Now, the living/dining and bedrooms are complete.
Not bad for a small college professor and his demanding wife!

Elizabeth & Thomas G. - Virginia

Jim and Kim,

I received the secretary yesterday afternoon. I am very pleased with all aspects of this transaction: your well designed web site; friendly and helpful responses to questions; professional paperwork and clear instructions; and the absolutely first-rate quality of the item and refinishing. The shipping company's handling and delivery were also as good as it gets.

Thanks and best regards to you.

Leonard C. - California

Kim,

I am so excited about my new furniture. It arrived on Wednesday evening and it is just beautiful! I never dreamed I would be able to have that beautiful Bombe' Chest. I absolutely love it. While my husband understands golf clubs much more, he also thinks it is a beautiful piece of furniture and can understand the quality and history it represents. I had an interior designer over the other day and she said she was recommending that people keep their old wood furniture as it is so much better than what is made today. That was the day before this arrived. And oh my - the difference in quality!

Do know how much I love the pieces which arrived!"

Nancy C. - Wisconsin

I must let you know that the Kittinger arrived on Friday and WE ARE THRILLED!!! The pair of wing chairs have exceeded my expectations. They are EXACTLY RIGHT for my smallish living room - their scale and proportions are PERFECT! And just as I suspected they look like a MATCH to my camelback sofa - the lines are just the same!

We didn't get a chance to put our new bed together until my husband came home tonight (Mon.) since we babysat our small grandchildren all weekend. I could HARDLY WAIT to see how the bed would look in all its glory... and I must say IT IS STUNNING - one of the most beautiful beds I have ever seen!!! And the finish job done by Carl is ABSOLUTELY INCREDIBLE - it looks just like a brand new piece!!! We cannot find a flaw anywhere. Please let me know if there is a way I can personally thank him for his fine work.

The canopy fits perfectly and we were impressed to find that each piece was numbered, so it was easy to put together.

We were also very happy with Vintage Transport. They did an EXCELLENT job and the furniture arrived in perfect condition. Although it took a while to finally receive our furniture, it was definitely WORTH THE WAIT!!!

I WOULD NOT HESITATE to do business with Elmwood again in the future - we are impressed with the exceptionally high quality of your product! And I have certainly enjoyed our phone calls and emails, Kim. All in all, this has been a delightful experience!

As I continue the process of refurbishing my house I will certainly keep Elmwood in mind. I must confess that I already have a few more Kittinger items on my "wish list" :).

Val B. - Missouri

This is to let you know that my CW 149 Kettle Stand by Kittinger arrived about an hour and a half ago and that I am delighted with it. John, your UPS expert in Buffalo, surely knows how to pack and send items! And Mr. Prieur certainly knows his business!

Shipping is frightfully expensive these days; however, one does not resent the cost when faced with outstanding workmanship. It is my feeling that both gentlemen take pride--as we all should--in their work.

Once again--thank you for all courtesies, especially for arranging that the table be here before the holidays!

Have a blessed holiday.
Virginia B. - Maryland

This is to advise you that I accepted delivery of my OD1780 Highboy this morning.

I am more than pleased with this piece. While examining it for any possible shipping damage, as per your instructions, I discovered much more intricate detail than was discernable through the photographs. This includes the work on the two lovely shell carvings, the fluted columns, the finials and especially the ball and claw feet. The re-finishing job is superb and the chest looks as though it must have when it first left the Kittinger factory. It even smells new. This Highboy replaces an old Cherry one I bought about thirty years ago. Although it has served me well, I always dreamed of owning a Kittinger piece like this one. Thank you for making this possible.

Also worthy of mention, the Vintage Transport people certainly did a fine job of delivery. They came within a half an hour of the time they promised. The furniture was wrapped carefully and securely. The drivers were polite and careful as well, handling the piece gently and respectfully, and placing it exactly where I asked them to. I am impressed!

By the way, we could not find the drawer key initially, and the driver noted this on the receipt. However, just after he left, I discovered a notation on the Bill of Lading, indicating that the key was taped into the top right hand drawer. Sorry for the confusion and oversight. There is no problem. I have the key and the furniture is flawless. Thank you again for the opportunity to own this beautiful piece of furniture!

Robert F. - New York

I have been meaning to let you know that I received my "new" CW 65-66 table a few weeks ago and I just love it. It looks fabulous! Delivery went very smoothly. Thanks for working with me on this. I would highly recommend your company to others without hesitation. Some day, I will be looking for chairs!

Alison N. - Maryland

I've been so tied up that I've not had the opportunity to tell you how pleased my wife and I are with the Kittinger CW19 Lowboy that was delivered to us recently.

Please pass on my regards to Carl as well for his good work. I look forward to further purchases from you.

Robert F. - Florida

My Newport Chest arrived this evening and it is even more beautiful than I anticipated. I will be anxious to see it in the daylight - it sure looks as if it is in perfect condition and the finish looks wonderful - like new. Tell Carl he did a great job yet again.

I never thought I would own this piece and am thrilled. Thanks to you and Jim for making these treasures available for another generation to cherish.

I just wanted to let you know that the Kittinger table, chairs, and side tables arrived and they are lovely. I am very pleased with each item. They look beautiful in my home. Thank you for being so easy to work with and doing such a good job.

My Colonial Williamsburg Lowboy (CW19) was delivered today and it is gorgeous! I'm SO grateful to have it. Carl did a splendid job of refinishing it. THANK YOU!

Carol E. - Alabama

For many years having an avid interest in Kittinger through Williamsburg as a young man, I knew financially I could not afford their products, but saw with great appreciation the quality of their work. It was with interest that I became reinterested in the used kittinger and specifically with Elmwood. I frequently visited the site and talked to Dr. Fisgus who always returned my calls. As we talked I think we both understood that we had a mutual appreciation for quality pieces. Being a woodworker, I knew what to look for and having examined pieces in showrooms for many years, I was always appreciative of them more each time, but never so much as when I received several pieces recently and could really study them. Kim, his associate and Carl his refinisher worked equally as hard to make sure I was satisfied with the outcome. Unlike others who sell used Kittinger there was no doubt that there was genuine interest and pleasure in doing business with Elmwood. I'd highly recommend them to anyone.

Joe and Diane L . - Virginia

I got the merchandise last night and am very pleased. The table and trays exceed my expectations and look just great in our house. The packing was also superb. Thanks for some great furniture and I'll be contacting you soon regarding additional pieces. Thanks.

Keith H. - Texas

My CW155 table arrived early this morning and I wanted to let you know how very pleased I am. The transport company was wonderful, on time and very professional. I thank you for all of your help and look forward to doing business again in the future.

Dennis T. - Virginia

The T416 desk arrived last week. I just want you both to know of my delight in the desk and deep appreciation for all that you both did to make it possible for me to acquire something that had been my goal for years. I hope that this is not the last piece of Kittinger that I order from you.

I have checked my file, and I do not have an e-mail address for Carl. Would you please express to him my appreciation for his impressive workmanship.

Bill R. - New York

We received our CW148 sideboard today, and it's even more beautiful than I expected! The finish is just gorgeous! It looks so rich -- like it was hand-rubbed for hours!

We want to thank both of you for spending so much time with us. Both of you have been very patient and knowledgeable responding to our (many) questions. The level of personal attention you provide is exceptional, and now that we've received our sideboard -- well, we are very happy customers!

We look forward to our next purchase. Thanks again.

Jane E. - Virginia

My Kittinger Williamsburg collection table recently arrived and I am elated. Having gained my interest and love for these Kittinger pieces from my Mother and having purchased several in the later '80's, I thought that I would not be able to add additional pieces. Many thanks to you and Dr. Fisgus at Elmwood that this is not true. If it were not for the labels on the bottom of the table, one would believe that it was a new table. This is a credit to you refinisher. The packing was beyond reproach and the table arrived on the day promised by the shipper! Again thank you both. It was a delightful and satisfying experience. I look forward to additional purchases.

J. L. H. Washington, DC

I just opened up the tray table and it is great. It looks as it must have when new, but it has a character that I don't think would be found in a brand new piece of furniture.

Just wanted to let you know that my chest arrived yesterday and it exceeded all my expectations. Kim you were right, "it was well worth the wait"! As you may recall I already have a twin to this chest and having purchased a second one from you sight unseen I had my concerns about the condition,restoration and shipping to Texas. Well the chest is absolutely beautiful. The refinisher, in my experienced opinion, did a first rate job with the restoration. The chest arrived when promised and the shipping company did such a fine job in protecting it you could have rolled it down a hill and it would have come through unharmed! Thanks again, you have a trusted client in Texas!

Connie P. - Texas

We just received the latest order of Kittinger Furniture from the Elmwood Company. As before, it arrived in perfect condition. We are extremely happy with all of the pieces we have purchased. Some needed to be refinished before they could be shipped to us. The Elmwood Company arranged for the refinishing and the workmanship has been flawless. It has been a pleasure to deal with Kim Earl. Her attention to all the details has been truly exceptional. We highly recommend Kim and The Elmwood Company and will continue to use their services.

Ellen B. - Illinois

Anyone contemplating their first Elmwood purchase is in for an absolute joy. Smitten by the museum-quality Kittinger reproductions on my first visit to Colonial Williamsburg in 1978 , I had managed to acquire only two pieces before the company went out of business. I was crushed. Still, it was with some trepidation that we committed to our first purchase of unseen, previously owned CW furniture in 2000. Every year since, we have invested in additional favorites from Elmwood.

"Breathtaking" does not overstate the mastery of Carl and Jimmy's restoration and upholstery art. And in working with Jim and Kim, it is evident that theirs is a labor of love in making it possible for others to have a second chance to acquire these treasures from the past. You will find their knowledge, generosity of time and helpfulness to be unsurpassed.

Patricia K. - Virginia

Cabinet has arrived. Its a beautiful piece. No problems. I don't know what it looked like before Carl restored it, but the results are magnificent. I look forward to doing business with you again. Thank-you.

Terry C. - Ohio

My grandfather was a cabinetmaker who immigrated from Norway to the United States in the early 1900s. His specialty was refurbishing and re-finishing valuable antiques. My mother was an interior decorator who developed a passion for Williamsburg and particularly, Kittinger furniture.

She and my stepfather became a dealer of Kittinger furniture during the 1970s, but she could only afford one piece, the CW148 Sideboard.

Through their influence, I also gained a passion for Kittinger furniture and took out a second mortgage on my house to buy a few pieces (which I later lost in a divorce). When the Kittinger Company went out of business, I was depressed believing that I would never again obtain these fine treasures, even if I would be able to afford them.

In the summer of 2000, my older daughter called to tell me about a website which sells reconditioned Kittinger. I immediately called and talked to Jim Fisgus and placed an order for a few pieces. I was amazed when they arrived. It was like the Kittinger Company was back in business. Since then, I have purchased more than 90 pieces of Kittinger furniture from the Elmwood Company and now share this passion with my two daughters.

Working with Jim, Kim and Carl over the last four years has been a joy which I hope will continue far into the future."

Gar H. - Florida

I regret being a few days late in telling you how pleasing are the little Kittinger tilt-tops. (It is impossible to choose a favorite.) Both arrived, packaged as one unit, last Thursday. Your confidence in John's exceptional packing and shipping service (UPS) was entirely correct. I don't think even the roughest treatment on this end could have inflicted a scratch through his cushioned carton!

Please express to Carl my delight and appreciation for his meticulous restoration...and that I treasure the results of his labor. Even little areas of wear have been beautifully blended, giving the appearance of gentle love through previous generations.

Thanks also for your patient help with finish descriptions. Dr. Fisgus was on target about the hint of red in Faded Heirloom and it blends beautifully with my red mahogany pieces. Buying from Elmwood Company has been a happy experience."

Pat W. - North Carolina